Privacy Policy
This website is operated by DNA UK IMPORTS LTD, trading as NIIMBOT. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).
Collection of Personal Data
We collect personal data that you provide to us directly when you place an order, contact us, or interact with our website. This may include your name, billing and shipping address, email address, phone number, payment information, and any communications you send to us.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and browsing behaviour.
Purpose of Data Processing
We use your personal data to process and fulfil orders, provide customer support, manage your account, improve our website and services, and comply with legal and regulatory obligations.
Legal Basis
We process your personal data based on the necessity to perform a contract, comply with legal obligations, and pursue our legitimate business interests, including improving our services and preventing fraud.
Third-Party Services
We use third-party service providers to operate our business, including Shopify (e-commerce platform), payment providers (such as Shopify Payments, PayPal, and other payment gateways), logistics and delivery providers, analytics services such as Google Analytics, and marketing tools such as Meta (Facebook) Pixel. These providers may process your personal data only as necessary to perform their services on our behalf.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and support marketing activities. You can manage or disable cookies through your browser settings. Where required, cookies are only used with your consent.
International Data Transfers
Your personal data may be transferred to and processed in countries outside Switzerland or the European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal mechanisms.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Data Subject Rights
You have the right to request access to your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, request data portability, and object to certain types of processing, including direct marketing.
When you submit a Data Subject Access Request (DSAR) through our compliance tools, our provider Consentmo may process your IP address and email address solely to fulfil your request.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@niimbot.ch.
Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Company Information
DNA UK IMPORTS LTD
Company Number: 16842060
Registered Office: 128 City Road, London, EC1V 2NX, United Kingdom
